E-COMMERCE

E-COMMERCE

At Epic, we let our valuable clients successfully grow their businesses not only through their physical outlets but also via online stores. This exclusive outsourcing service facilitates clients in gearing their sales by replicating the physical store to an online one while creating a win-win situation for both the clients and their targeted customer base ensuring zero hassle and utmost convenience in terms of time and money. Offering both comprehensive (technology part + logistics support) and partial (only technology part) solutions to choose from, Epic helps its clients taking their businesses to the next level by running successfully online retail stores. Starting from the very step of creating and making live an online retail store to running its digital media marketing campaigns, our E-commerce service links it to various payment options (if selected by the client) alongside adding cash on delivery feature. While directing prospective customers towards shop online facility, E-commerce service also provides them with a Customer Support helpline/chat feature to get their concerns addressed by our technology experts right away for a pleasant online shopping experience. In case of providing clients with the operational support against all online orders’ delivery, Epic gets an access to clients’ warehouse to make sure nothing gets out of stock. In the same context, with mutual consent of the client, Epic engages with logistic partner(s) to dispatch the order(s) on time to its valued customers. Thus, maintaining an outstanding corporate image of the brand. During and after project’s termination, all the intellectual property rights against the online retail store remains in the ownership of Epic as agreed at the time of contract signing.

Service Area(s)
  • E-Store + Logistics Suppor
  • E-Store
How-Tos
  • Having experienced Technology and Marketing teams to collaborate while devising a digital marketing strategy and campaign(s) therefore to get started with
  • Sharing brand awareness to running online sales & promotional campaigns, making best use of social media
  • Devising and ensuring the execution of digital marketing plans with mutual consent
  • Keeping client updated through proactive reporting as per agreement
Provence Competence & Competitive Edge
  • Having global clientele
  • Possessing competent and dedicated Tech and Operations teams to ensure high-end digital marketing and logistic support services
  • Being E-Commerce Service provider, serving as a one-stop solution i.e., Technology, Operations & Digital Marketing
  • Holding strong command on creatives; known for offering distinct digital design options
  • Having geographical presence in 3 countries
  • Offering either of the two solutions i.e., Complete and Partial as per client’s convenience
  • Sharing Monthly Analytics Report with the client